tag:vidalytics.statuspage.io,2005:/historyVidalytics Status - Incident History2024-02-29T18:58:13ZVidalyticstag:vidalytics.statuspage.io,2005:Incident/198963122024-02-02T22:45:16Z2024-02-05T10:34:44ZWeb app downtime<p><small>Feb <var data-var='date'> 2</var>, <var data-var='time'>22:45</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Feb <var data-var='date'> 2</var>, <var data-var='time'>21:07</var> UTC</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p>tag:vidalytics.statuspage.io,2005:Incident/145967862022-12-07T14:00:00Z2022-12-07T17:40:13ZVideo player downtime<p><small>Dec <var data-var='date'> 7</var>, <var data-var='time'>14:00</var> UTC</small><br><strong>Resolved</strong> - For 4 minutes, we had a video player downtime affecting all of our users, from 14:55 to 14:59 GMT+1. <br /><br />This was tied to one of our CDNs, and we are working on adding more logic around our CDN routing, so the player tries different sources when it hits a 500 response. This specific issue has been solved and we don't expect it to happen again.</p>tag:vidalytics.statuspage.io,2005:Incident/103729602022-06-21T18:00:00Z2022-06-21T19:38:33ZVideos downtime due to WAF<p><small>Jun <var data-var='date'>21</var>, <var data-var='time'>18:00</var> UTC</small><br><strong>Resolved</strong> - From 6:08pm to 6:48pm UTC, what we estimate were 80% of the videos hosted in our platform were down due to a WAF (web application firewall) being enabled for one of our CDNs by mistake and preventing them from playing. <br /><br />The issue has now been resolved and we're monitoring all of our traffic to prevent any further issues.</p>